Common Room Area Staff at Summit Hotel and Apartment

Summit Hotel and Apartment is recruiting to fill the position below:

Job Title: Common Room Area Staff

Location: Lagos
Employment Type: Full-time
Reports to: Housekeeping Manager / Guest Services Manager

Job Summary

• The Common Room Area Staff is responsible for maintaining the cleanliness, functionality, and welcoming atmosphere of all shared spaces within the hotel, including lounges, lobbies, and other common areas.
• The role involves ensuring that guests have a comfortable and enjoyable experience in these areas by providing exceptional service, upholding high standards of cleanliness, and assisting with any guest inquiries or needs.

Key Responsibilities

• Maintain cleanliness and orderliness in all common areas (lobby, lounges, corridors, and other shared spaces).
• Clean and sanitize furniture, floors, windows, and other surfaces as required.
• Arrange and replenish magazines, newspapers, and other reading materials in the lounge area.
• Monitor the condition of furniture and décor, reporting any damage or repairs needed.
• Ensure that the common room is stocked with necessary supplies (e.g., coffee, water, snacks, etc.) and notify the management when restocking is required.
• Assist guests with inquiries or directions within the hotel and its facilities.
• Ensure that lighting, temperature, and ambiance in common areas are set to enhance guest comfort.
• Handle and report lost and found items according to hotel procedures.
• Collaborate with other hotel departments, including housekeeping, front desk, and maintenance, to ensure smooth operations.
• Follow all health and safety regulations and hotel policies.

Skills and Qualifications

• SSCE or OND equivalent; additional training in hospitality is a plus.
• Previous experience in housekeeping, guest services, or a similar role in hospitality is preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Physical stamina to perform cleaning tasks and remain on your feet for extended periods.
• Basic problem-solving skills and the ability to assist guests with diverse needs.

Working Conditions:

• Work in a dynamic, fast-paced environment, interacting with guests regularly.
• Standing, walking, bending, and lifting for long periods.
• Shifts may include weekends, evenings, and holidays.

Benefits

• Competitive salary.
• Health and wellness benefits.(HMO)
• Accommodation
• Staff lunch.

Application Closing Date
Not Specified.