TeamAce Limited - Our client, a Technology and Transportation industry, is recruiting to fill the position below:
Job Title: Customer Service Representative
Locations: Delta, Asaba and Lagos
Employment Type: Full Time
Key Responsibilities
- Follow-up: Ensuring customer problems are resolved and satisfaction is achieved.
- New User Engagement: Welcoming and assisting new users, connecting them to account officers.
- Driver Support: Helping new drivers with vehicle inspections and following up for timely completion.
- Availability: Being available for up to 12 hours daily to handle interactions on short notice.
- Issue Resolution: Managing complaints and escalating complex issues.
- Customer Satisfaction: Ensuring customers feel valued in every interaction.
- Product Knowledge: Staying updated on platform features.
- Collaboration: Working with other departments to resolve issues.
- Record Keeping: Maintaining detailed records of interactions and resolutions.
Requirements
- Minimum of OND in any related field.
- Minimum of 1 years experience in Similar Industry.
Salary
N120,000 - N180,000 Net, Monthly.
Application Closing Date
Not Specified.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/665065/customer-service-representatives-at-a-technology-a.html