Konga.com is Nigeria's largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.
We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.
We are recruiting to fill the position below:
Job Title: Claims Officer
Ref No: 150820-4
Location: Lagos
Reporting Line: Distribution Supervisor
Job Type: Full-Time
Job Description
- The Claims Officer will decide whether an insurance company will settle a claim and manage the claim through to payment.
Duties & Responsibilities
- Manage, prepare and assess claims
- Ensure claims are settled in accordance with policy and company guideline
- Liaise with after-care team when needed
- Apply creative problem-solving to selected claims, while adhering to policy definitions and regulations
- Develop and maintain relationships with range of stakeholders
- File claims electronically using the claims portal
- Thorough documentation and general office administration
Skills & Competencies:
- Previous claims filing experience
- Must pay attention to details
- Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
- Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
- Effective oral and communication skills
- Computer skills, planning and administrative skills
Qualifications & Experience
- Previous claims filing experience
- Must pay attention to details
- Excellent customer service skills in the areas of: problem-solving, task prioritization and follow-up
- Ability to work well in a team environment; collaborate with internal and external resources in order to gain credibility with senior management
- Effective oral and communication skills
- Computer skills, planning and administrative skills
- First degree in a numerate discipline
Application Closing Date
27th August, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online