Hostesses at Media Plug Africa

MediaPlug is a leading media and entertainment company that provides a wide range of services to clients in the television, film, and digital media industries. MediaPlug is experienced in media marketing, products and services advertising, and tourism media marketing. The company promotes its services and content through digital marketing and social media channels, as well as print and outdoor advertising.

We are recruiting to fill the position below:

Job Title: Hostess

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• A Hostess is responsible for welcoming customers into a restaurant, bar or similar hospitality establishment.
• Their duties include greeting diners, showing customers to their respective tables and taking bookings over the phone.
• A Hostess is responsible for making sure that the customer has the best possible experience.

Responsibilities
Their day-to-day duties and responsibilities depend on the particular restaurant or cafe and generally include:

• Managing bookings, either in person, over the phone, or online
• Providing waiting times to customers who are not pre-booked
• Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
• Providing a point of contact for customer feedback and helping to resolve any customer issues
• Providing personalised service and assistance for large parties of guests and VIPs
• Ensuring cleanliness and hygiene standards are met in the front of house area
• Assisting with the opening and closing of the restaurant
• Learning the food and beverage menu
• Ability to deal with customer requests in a timely and positive manner
• Self-motivation and positivity to greet guests warmly regardless of the time of day
• Teamwork skills to help take on tasks outside of their specific job description and to help other team members with service
• Excellent knowledge of food and beverages, including wine pairings or in-house or regional specialities
• Practical front of the house and waiting skills, such as carrying multiple plates and pouring drinks
• Ability to stay on their feet for long periods of time, both early in the morning and night late at night
• Knowledge of restaurant management systems and point of sales systems
• Arithmetic skills to assist with taking money or cashing up.

Application Closing Date
12th October, 2024.