Focal Point Cleaners is a world-class leading specialist in dry cleaning and laundry service with the latest equipment and machinery in cleaning. We believe in excellency; standard and customer satisfaction and we require able hands to join our team.
We are recruiting to fill the position below:
Job Title: Customer Services Officer
Location: Kaduna
Employment Type: Full-time
Job Responsibilites
- Welcome customers with a cheerful face upon entrance
- Attend to customers professionally
- Receive/makecalls and send messages
- Good communication skilss
- Imput all customers information and details on the system correctly without error
- Ensure to proffer a timely resolution to customers complaintin a professional manner
- Interface closely with other department to ensure the company business needs are met, as well as Customer needs.
- Entering all online documents as at when due
- Coolecting and analysing customer's feedback
- Processing billing
- Ensuring complete customer satisfaction
- Be the face and image of the company.
Requirements
- Candidates should possess a HND / BSc qualification with 1+ years relevant work experience.
- Must have good communications skill both oral and written
- Must be computer literate
- Must be a female
- Must be detail oriented
- Must be an active listener
- Must be able to multitask
- Must be patient
- Ability to show empathy
- Must be friendly.
Application Closing Date
31st October, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/668651/customer-services-officer-at-focal-point-cleaners.html