Junior IT Support Officer at Lington and Bernie Consulting Limited

Lington & Bernie Consulting Limited was established on October 8, 1999 to provide efficient and qualitative consulting services to the oil and gas industry as well as banks and financial institutions in the areas of human resources placement and management, human resources consulting services, tax administration and payroll services as well as oil and gas fiscal and contractual terms advisory services.

We are recruiting to fill the position below:

Job Title: Junior IT Support Officer

Location: Ikoyi, Lagos
Employment Type: Full Time

Job Summary

• The Junior IT Support Officer provides first-line technical support to employees and helps maintain the organization’s I.T. infrastructure.
• The role involves troubleshooting hardware and software issues, responding to user queries, and assisting with the installation and maintenance of IT systems.

Key Responsibilities

• Provide first-level support for I.T. issues related to hardware, software, and networks as well as ensure minimal downtime
• Respond to user queries via phone, email, or in person in a timely and professional manner
• Diagnose and troubleshoot problems with computers, printers, and other peripherals
• Escalate more complex issues to the I.T. Manager as needed
• Carry out routine computer system backup and system diagnostic checks twice every week
• Ensure all systems are up-to-date with the latest patches and security updates
• Educate staff on the company's I.T Policy and report non-compliance to the I.T Manager
• Maintain accurate records of hardware and software inventory
• Provide regular reports to I.T. Manager on support activities and any recurring issues.

Skills and Qualifications

• Minimum of Bachelor’s degree / HND in Computer Science, Computer Engineering, Information Technology or a related discipline with requisite exposure and experience in ICT environment.
• Relevant certification (e.g. CompTIA A+, Microsoft Certified Professional, CCNA) would be an added advantage
• Minimum of 3 years’ proven experience in similar role
• Good communication, technical, analytical, interpersonal and problem solving skills
• Proficiency in the use of Microsoft Office Tools (Word, Excel, PowerPoint) and other computer applications.

Remuneration
N130,000 - N150,000 Monthly Gross.

Application Closing Date
24th October, 2024.