Floor Supervisor at FoliXx Hospitality

FoliXx Hospitality a company incorporated under the laws of the Federal Republic of Nigeria with RC Number, RC1518225 and its registered address at 142, Lekki Epe Expressway Elegushi, Ikate Lekki, Lagos State. Established in 2018, FoLiXx Hospitality provides a sophisticated and contemporary entertainment experience. From renowned themed nightlife events and live performances to exceptional restaurants and special occasions.

We are recruiting to fill the position below:

Job Title: Floor Supervisor

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Analyse and assess issues to make a decision.
• Build relations for guest confidence.
• Carry outsustainable operations using green initiatives.
• Coach team members to ensure a high level of service standard.
• Grow and motivate team members through capability development.
• Improve workplace relations and diversity.
• Lead team to work on plans for operations.
• Manage adiverse service setting.
• Manage operations for service excellence.
• Manage guests’ concernsand feedback.
• Observe workplace safety and security.
• Oversee Lounge floor services.
• Review customer reaction and feedback to service given to implement and action a plan for addressing any concerns.
• Oversee Lounge & draft weekly reports

Requirements

• Candidates should possess an OND / HND / B.SC in Business Administration, Hospitality or any related field
• 2- 4 years of relevant experience in a senior position in the hospitality field.
• Experience in providing high end quality in customer service to clients.
• Catering experience (4 or 5 * Hotel or similar environment).
• Proven supervisory / team management experience.

Application Closing Date
21st October, 2024.