Washryte Limited is a Laundromat with convenient and modern facility that offers full-service laundry options for customers which are self service, self service drop-off and drop-off options. Equipped with state-of-the-art washers and dryers, our Laundromat provides a clean and efficient environment for customers to take care of their laundry needs. Our experienced staff handlethe washing, drying,folding and ironing of clothes with care and attention to detail.
At our Laundromat, we strive to provide a comfortable and welcoming atmosphere for all customers such as comfortable seating, Wi-Fi access, and vending machines, in order forcustomers torelax and enjoy their time at the Laundromat while their laundry is being taken care of. Whether you're a busy professional, a student, or a parent looking for a convenient and efficient laundry solution, our Laundromat is here to meet your needs. Visit us today and experience the convenience and quality service that sets us apart from the rest.
Job Summary
- As the Female Evening Supervisor, you will oversee the operations of the business during the evening shifts.
- She manages the evening shift staff by providing guidance, assigning tasks and monitoring performance.
- She is responsible for addressing any concerns and ensuring that employees adhere to company policies, and procedures.
Job Responsibilities
- Supervise laundry operations and manage staff effectively.
- Coordinate with other departments to ensure all laundry needs are met.
- Address and resolve any issues that arise within the laundry department.
- Handle customer complaints and feedback in a professional manner.
- Prepare and submit daily reports on laundry operations.
- Monitor workflow to maintain efficiency and quality.
- Manage inventory and take stock of available supplies.
- Liaise with the security personnels to ensure a safe environment.
- Conduct regular inspections to identify hazards and ensure compliance of health and safety measures.
- Ensure quality control of our laundry services.
Education & Experience
- Must have a B.Sc in any field.
- Must have a minimum of 4 years of proven experience working in a laundromatas a Supervisor.
- Customer Service attitude.
Skills / Physical Competencies:
- Excellent interpersonal and active listening skills.
- Excellent Communication Skills and a strong command of the English language.
- Keen Attention to Detail.
- Conflict Management Skill
- Multitasking skills and good organizational skills.
- Ability to work calmly under high-stress situations.
- Ability to influence others positively.
- Management Skills
- Presentation Skills
- Ownership mindset
- Reporting Skills
- Problem Solving Skills
- Data and Inventory Management
- Negotiation Skills
- Team Management
- Time Management
Behavioural Competencies:
- Integrity
- Fairness
- Confidentiality
- Ability to be resourceful and proactive when issues arise
- Professional attitude and appearance
- Consistency
- Resilience
- Independence
- Adaptability
Quality / Technical Competencies:
- Proficiency in Microsoft Office Suite.
- Proficiency in the use of Customer Relationship Management (CRM) software.