Account Officer at Excel and Grace Consulting

Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider.

We are recruiting to fill the position below:

Job Title: Account Officer

Location: Badagry, Lagos
Employment Type: Full-time

Responsibilities

• Establish and maintain strong relationships with customers.
• Provide timely and accurate information regarding account balances, invoices, and payments.
• Resolve customer inquiries and complaints promptly and efficiently.
• Prepare and issue accurate invoices to customers.
• Monitor and follow up on outstanding payments.
• Ensure timely and accurate recording of customer transactions.
• Assess credit worthiness of new customers.
• Monitor customer credit limits and collections.
• Take appropriate actions to recover overdue payments.
• Provide exceptional customer service through phone, email, and in-person interactions.
• Assist customers with account inquiries, changes, and disputes.
• Accurately enter and maintain customer data in the accounting system.
• Ensure data integrity and accuracy.

Qualifications

• Candidates should possess a BSc or HND in Accounting from a reputable institution
• Minimum of 2 years of experience in an accounting or customer service role.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent customer service skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Commitment to providing exceptional customer service.
• Effective communication skills, both verbal and written
• Problem-Solving: Ability to identify and resolve issues efficiently.
• Attention to detail and accuracy in data entry and processing.
• Ability to collaborate effectively with colleagues.

Salary
N150,000 monthly.

Application Closing Date
Not Specified.