Information Technology Officer at Quality Foods Africa

Quality Foods Africa is building quality fast and nutritious food businesses, with a pan African ambition. Our business model is based on bringing leading international quick service brands to Africa and ensuring their commercial success, a strategy that unites customers, shareholders, franchisors and our staff.

We are recruiting to fill the position below:

Job Title: Information Technology Officer

Location:  Lagos
Employment Type: Full-time

Job Description

• Your responsibilities will be ensuring smooth running of computer systems, routers, switches, internet and ensure users get maximum benefits from them.

Responsibilities

• First point of call on any IT related issues
• Escalating IT issues to the IT Supervisor where necessary.
• Diagnosing and resolving technical issues.
• Maintaining CCTV surveillance both on site and remote view
• Providing desktop and laptop support across all outlets and head office
• Supporting and resolving any issues regarding the retail software
• Setting up and configuring new laptops and desktops.
• Installing authorized software to laptops and desktops.
• Implementing new design to enhance the strength of the existing network
• Support firewall, hardware, and software in accordance with the company’s policy.
• Provide remote assistance to all locations
• Performing basic administrative support duties, as required, to meet the company's aim and objective.
• Working extra hours to meet deadlines, as required and where reasonable.
• Providing assistance as required to the IT Supervisor.
• Providing assistance and support to colleagues in IT-related matters
• Investigate network issues and relating any ISP issues to the appropriate vendor.

Application Closing Date
Not Specified.