Floor Manager at a Hospitality Company - West Africa Vocational Education (WAVE)

West Africa Vocational Education (WAVE) - Our client in the hospitality industry is recruiting to fill the position below:

Job Title: Floor Manager

Location: Ikoyi, Lagos

Job Description

• Our client is seeking to hire a dedicated Restaurant Floor Manager to oversee daily operations and ensure an exceptional dining experience for our guests.

Responsibilities

• Oversee daily front-of-house operations to ensure high standards of service  
• Supervise, train, and mentor restaurant staff  
• Create and manage staff schedules to optimize workflow  
• Coordinate reservations and seating arrangements  
• Address customer inquiries, feedback, and complaints promptly  
• Monitor inventory levels and assist in ordering supplies  
• Ensure compliance with health and safety regulations  
• Collaborate with the kitchen team to ensure smooth service flow  
• Conduct regular staff meetings to communicate goals and expectations  
• Maintain cleanliness and organization of the restaurant.

Requirements

• Degree in Hospitality Management or a related field is preferred  
• Minimum of 3 years work related experience.
• Proven experience as a restaurant manager or in a similar role  
• Strong leadership and communication skills  
• Ability to multitask and work in a fast-paced environment  
• Familiarity with point-of-sale systems  
• Excellent customer service skills  
• Knowledge of health and safety regulations  
• Flexibility to work evenings, weekends, and holidays  
• Strong problem-solving skills and a proactive attitude 

Salary
N250,000 / month.

Application Closing Date
Not Specified.