Qatar Airways - Welcome to a world where ambitions fly high, From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people- a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
We are recruiting to fill the below position of:
Job Title: Airport Services Agent
Ref No: QR9181
Location: Lagos
Job Function: Ground Handling
Division: Ground Services
Employment Type: Full Time - Permanent
Job Description
- In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways.
- You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
Accountabilities include:
- Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
- Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
- Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
- Assist duty officer to handle company material and records
- Liaison with GHA for quick processing of hotel and transfer passengers
- Work with GHA and ensure smooth passenger handling
- Assist passengers in regards to entry requirements, visas, residence permits etc.
- Ensure passengers are assisted smoothly through airport facilities
- Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.
Requirements
- You will have a minimum High School education or equivalent.
- To be successful in this role you will require a minimum of 1 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment.
- You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness.
- You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential.
- You must be proficient in Microsoft Office.
- Amadeus Reservations and Altea would be desirable.
- Successful candidate must be willing to work in shifts including weekends and night shifts.
- Fluency in English (Oral and written ) is essential for this role.
- Knowledge of Amadeus Reservations & DCS will be an added advantage.
Remuneration
We offer competitive compensation and benefit packages.
Application Closing Date
13th September, 2015.
How To Apply
Interested and qualified candidates should:
Click here to apply online
Note:
You will be required to attach the following: