Quality Assurance Officer at Capitol Hill Hospital

Capitol Hill Hospital is a leading healthcare brand and a leading Mult-specialist hospital touching lives.

We are recruiting to fill the position below:

Job Title: Quality Assurance Officer

Location: Warri, Delta
Employment Type: Full-time

Job Summary

• In this role, you will play a vital part in ensuring we deliver the highest quality of care to our patients.
• You will be responsible for monitoring compliance with hospital policies and procedures, conducting audits, and identifying areas for improvement in our quality assurance programs

Responsibilities

• Conduct audits of clinical and non-clinical departments, evaluating adherence to established standards and identifying areas for improvement.
• Analyze data and reports related to patient care, quality metrics, and risk management.
• Investigate and resolve patient complaints and incident reports, ensuring appropriate corrective actions are taken.
• Develop and implement quality improvement initiatives in collaboration with hospital staff.
• Maintain and update quality assurance documents, including policies, procedures, and manuals.
• Monitor and report on compliance with regulatory standards (e.g., ISO) and accreditation requirements.
• Train staff on quality assurance procedures and best practices.
• Stay current on industry trends and best practices in healthcare quality assurance.

Qualifications

• Bachelor's degree in Healthcare Administration, Public Health, or a related field
• Knowledge of ISO operations and practices is an added advantage.
• Minimum 2 years of experience in healthcare quality assurance or a related field.
• HSE I, II, III Certification.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office Suite.

Application Closing Date
Not Specified.