Customer Service Representative at a Technology & Transportation Compny - TeamAce Limited

TeamAce Limited - Our client in the Technology & Transportation industry is recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Asaba, Delta

Key Responsibilities

• Follow-up: Ensuring customer problems are resolved and satisfaction is achieved.
• New User Engagement: Welcoming and assisting new users, connecting them to account officers.
• Driver Support: Helping new drivers with vehicle inspections and following up for timely completion.
• Issue Resolution: Managing complaints and escalating complex issues.
• Customer Satisfaction: Ensuring customers feel valued in every interaction.
• Product Knowledge: Staying updated on platform features.
• Collaboration: Working with other departments to resolve issues.
• Record Keeping: Maintaining detailed records of interactions and resolutions.

Requirements

• Minimum of OND in any related field.
• Minimum of 1 year experience in a Similar Industry.

Salary
N1,500,000 Annually (Net).

Application Closing Date
Not Specified.