Front Desk / Customer Relationship Officer at Petforde Technologies

Petforde Technologies is a forward-thinking tech company dedicated to delivering innovative solutions that empower businesses and individuals. Our core focus lies in leveraging technology to solve real-world challenges while fostering growth and excellence in the tech space.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Relationship Officer

Location: Abule Egba, Lagos
Employment Type: Full-time

Job Summary

• Are you a people-oriented individual with excellent communication and organizational skills? We are looking for enthusiastic Front Desk/Customer Relationship Interns to join our team!
• This is a unique opportunity to gain hands-on experience in customer engagement and office management while working in a fast-paced tech environment.

What You’ll Do

• Serve as the first point of contact for clients, visitors, and partners.
• Manage front desk operations, including answering calls, handling inquiries, and scheduling appointments.
• Build and maintain strong relationships with customers through excellent service delivery.
• Support the team in organizing and coordinating meetings, events, and other administrative tasks.
• Keep records of customer interactions and ensure follow-ups are timely and effective.
• Assist in managing customer feedback and resolving complaints professionally.
• Promote Petforde Technologies' services to clients and potential customers.

What We’re Looking For

•  Interested candidates should possess a Bachelor`s Degree in any relevant field with 0-1 year work experience.
• Strong interpersonal and communication skills (verbal and written).
• A friendly, approachable, and professional demeanour.
• Ability to multitask and manage time effectively in a dynamic environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic IT tools.
• Passion for building relationships and providing excellent customer experiences.

Work Schedule:

• Monday to Saturday
• 4 days onsite at our office and 2 days working remotely.

Eligibility:

• Applicants must reside within the Abule Egba axis of Lagos State.

Salary
N40,000 - N50,000 monthly.

Application Closing Date
5th December, 2024.