Administrative Assistant at Victoriasid Travels and Tours

Victoriasid Travels is a team of energetic, focused and innovative people driven by the passion to offer bespoke and outstanding customer service. We offer a wide variety of options that meet your travel needs and your dream destinations.

We are recruiting to fill the position below:

Job Title: Administrative Assistant

Location: Abuja (FCT)

Description 

• We are looking for a highly organized and detail-oriented Administrative Assistant to provide administrative support for our travel agency.
• This role will involve handling various office tasks, including managing schedules, handling customer inquiries, processing travel bookings, and assisting with the smooth operation of the office.
• The ideal candidate should possess excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Answer phone calls, respond to emails, and handle client inquiries in a professional manner.
• Schedule appointments, manage calendars, and coordinate meetings for staff and clients.
• Assist with processing travel bookings, confirmations, and payments.
• Maintain office filing systems, ensuring that all documents are organized and easily accessible.
• Perform general office duties, such as ordering office supplies, maintaining office equipment, and ensuring the office runs smoothly.
• Assist in creating and maintaining customer records and travel itineraries.
• Assist with preparing and sending out client correspondence, such as booking confirmations, invoices, and travel-related information.
• Assist with creating reports and managing travel data.
• Support Travel Consultants with various tasks as needed, including preparing client proposals, travel itineraries, and promotional materials.
• Handle other administrative tasks as assigned by management.

Qualifications

• Previous experience in an administrative or office support role, preferably within the travel industry.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Experience with travel booking software is a plus.
• A positive, proactive attitude with the ability to work well in a team.

Application Closing Date
6th December, 2024.