Applications Support Personnel (Clinical / ERP Systems) at a Healthcare Service Company - Deloitte Human Capital Consulting

Posted on Mon 25th Nov, 2024 - www.hotnigerianjobs.com --- (0 comments)

Deloitte Human Capital Consulting - Our client in the Healthcare Services Sector, is recruiting suitable candidates to fill the position below:

Job Title: Applications Support Personnel (Clinical / ERP Systems)

Location: Asokoro, Abuja
Employment type: Full-time

Job Description

  • We are seeking a detail-oriented and analytical Applications Support (Clinical/ERP Systems) to join the team. In this role, you will be responsible for providing technical support for our clinical and ERP systems, ensuring smooth operations and optimal performance.
  • Provide first-level and second-level support for clinical and ERP applications
  • Troubleshoot and resolve complex technical issues in a timely manner
  • Analyze system performance and implement improvements to enhance efficiency
  • Collaborate with cross-functional teams to address user needs and system requirements
  • Develop and maintain technical documentation for supported applications
  • Conduct regular system maintenance and updates to ensure optimal performance
  • Train end-users on system functionalities and best practices
  • Monitor system logs and alerts to proactively identify and address potential issues
  • Participate in project implementations and system upgrades as needed
  • Stay current with emerging technologies and industry trends in healthcare IT and ERP systems

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • Minimum of 2 years of experience in applications support, preferably in healthcare or ERP systems
  • Strong knowledge of clinical systems and ERP applications
  • Excellent troubleshooting and problem-solving skills
  • Proficiency in SQL and database management
  • Experience with technical documentation and knowledge base management
  • Strong customer service skills and ability to communicate technical concepts to non-technical users
  • Familiarity with healthcare IT systems and ERP systems (e.g., SAP, Oracle)
  • Understanding of clinical workflows and healthcare processes
  • Relevant certifications in ERP systems or healthcare IT systems preferred
  • Ability to work efficiently in a fast-paced environment and manage multiple priorities
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills.

Application Closing Date
Not Specified.

Sorry, this listing is no longer open.