Assistant CK Supervisor at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Assistant CK Supervisor

Requisition ID: 1087
Location: Lagos
Job Type: Full-time
Reports to: Central Kitchen Manager

Job Objectives

• Responsible for the operation and people management on the Production floor to deliver the Company objectives

Key Responsibilities

• To be responsible for the total management of the restaurant business in order to achieve and maintain high standards of Quality, Service and Cleanliness.
• To ensure the effective training and development of all staff and management.
• To manage shift operations maintaining the highest possible standards of customer service, product quality and restaurant cleanliness.
• To assist in the overall management of the restaurant to ensure regulation of costs and the maximization of sales and profitability.
• To carry out a fully operational role as represented in the role of an Assistant Manager
• Maintain overall quality and service standards
• Follow up on management team shift control issues
• Develop Operations Excellence Audit action plan
• Manage contract services to restaurant
• Ensure that Health & Safety and Food safety working practices are adhered to at all times
• Hold regular staff planning meeting with Assistant Manager(s) to devise recruitment plan
• Complete competency reviews and development plans for management team
• Identify potential in staff and managers and provide individuals with development training to maximize their skills
• Carry out staff interviews and Induction Training
• Manage absence and disciplinary issues within the restaurant, seeking specialist HR advice where required
• Conduct management meetings

Key Performance Indicators

• Budget vs. Actual
• Labour Turnover
• Number of Bad and damage
• Contribution to total output

Educational Qualifications / Experience

• Minimum of university degree
• Minimum of 3 years working experience in a Food Processing or Catering Unit.

Functional Competencies/Requirements:

• Process Management, Knowledge and Application
• Problem Solving & Analysis
• Inventory management
• Performance Management

General Management Competencies/Requirements:

• High Technical Expertise in processing & food
• Planning, Scheduling, Controlling & Coordinating
• Strong Oral and written Communication skills
• Strong Problem Solving Skills
• Ability to plan, schedule and coordinate effectively
• Strong Interpersonal Skills

Desired Personal Attributes:

• Proactive self-starter.
• Logical Mind.
• Ability to work with all levels of management, build partnerships and teams.
• Highly organized and significant ability to multi-task effectively.
• Ability to cope with and work under pressure.

Application Closing Date
Not Specified.