Deloitte Human Capital Consulting - Our client, the African Medical Centre of Excellence, Abuja (AMCE Abuja), is recruiting suitable candidates to fill the position below:
About the Client
- The African Medical Centre of Excellence, Abuja (AMCE Abuja), a quaternary-level multi-specialty medical institution developed by Afreximbank aims to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education.
- The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion. The construction phase, supported by global partners, precedes a phased rollout over six years, evolving into a 500-bed facility.
- Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.
Job Purpose
- The Business Administrator will be responsible for providing comprehensive administrative and operational support to the Cardiovascular/Theatre directorate.
- This role involves a wide range of duties, including financial management, human resources, supply chain management, and general administrative tasks.
- The ideal candidate will possess strong organizational, analytical, and communication skills, as well as a solid understanding of healthcare operations.
Core Responsibilities
Operational Management:
- Manage and oversee the daily operations of the theatre, ensuring that procedures run smoothly and effectively.
- Coordinate the scheduling of surgeries, ensuring the theatre is adequately staffed and all required equipment is available and ready for use.
- Manages tracking of inventory levels, supplies and effective stock rotation to minimize waste and ensure constant availability.
- Act as a point of contact for administrative issues and inquiries within the directorate, liasing between clinical teams, AMCE leadership, and external stakeholders.
- Develop and implement new systems and procedures to optimize workflows.
Financial Management and Budgeting:
- Monitor and control costs related to surgical supplies, equipment maintenance, staffing, ensuring financial efficiency without compromising patient care.
- Develop and manage the directorate’s budget, ensuring resources are allocated and utilized appropriately.
- Monitor and analyze financial performance, identifying areas for cost reduction and revenue enhancement.
- Work closely with the finance department to resolve billing and payment issues.
Process Improvement:
- Implements quality processes and initiatives to enhance the efficiency and quality of surgical services.
- Devise strategic ways to help shape the growth and development of the theatre and ensure alignment with AMCE’s overall goals and objectives.
- Handle patient inquiries and complaints, resolving issues promptly and professionally.
- Implement quality improvement initiatives to enhance patient satisfaction and outcomes.
Compliance and Regulatory Management:
- Assist in preparing for and supporting accreditation processes from regulatory bodies.
- Stay updated on relevant healthcare regulations and ensure compliance with all applicable standards.
- Prepare and maintain documentation for audits, inspections, and quality assessments ensuring that the Cardiovascular/Theatre division meets all regulatory requirements.
Staff Coordination and Stakeholder Management:
- Assist in recruitment, onboarding and training of administrative and clinical staff within the directorate.
- Ensure all staff are adequately trained on relevant systems, processes and compliance requirements.
- Provide ongoing support and professional development opportunities to staff members improving team performance and operational efficiency.
- Communicate with external stakeholders, such as insurance providers, vendors and regulatory bodies to resolve issues and ensure smooth operations.
Requirements
Educational Qualifications:
- Bachelor's Degree in Business Administration, Healthcare Management, or a related field.
Professional Requirements:
- Project Management or similar certification is an added advantage
Experience Requirements:
- Minimum of 2-4 years of administrative experience in a healthcare environment
- Proven experience in budgeting, financial management and resource planning
- Experience with health management software and electronic health records
- Familiarity with healthcare regulations, billing codes, and compliance standards
Knowledge Requirements:
- In-depth knowledge of budgeting, cost management and financial reporting
- Understanding of hospital operations, particularly in the cardiovascular and surgical services.
- Knowledge of regulatory requirements and compliance standards (e.g., Joint Commission International).
- Familiarity with medical terminology and procedures
- Knowledge of project management methodologies
Skill Requirements:
- Strong financial acumen and analytical skills.
- Strong leadership and conflict resolution skills
- Excellent organizational and time management skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong communication and interpersonal skills.
- Strong problem-solving skills and ability to work independently with minimal supervision
Personal Abilities:
- Professional attitude towards work
- Shares the AMCE’s vision.
- High attention to detail
- Ability to adapt to changing priorities and manage stressful situations effectively
- Openness to new ideas and continuous improvement
- Ability to manage multiple tasks simultaneously