Customer Service Representative at One Charming Party

One Charming Party is a premier luxury event planning and decoration company based in Lagos, Nigeria, with a reach that extends across the country. Renowned for crafting extraordinary celebrations for both children and adults, we specialize in delivering unforgettable and visually stunning events. With over 13 years of experience and a portfolio that boasts more than 300 meticulously planned parties, our expertise lies in creating exclusive, personalized experiences. Every element of our bespoke décor is thoughtfully designed to reflect your unique style, leaving a lasting impression on you and your guests. At One Charming Party, we don’t just plan events; we curate exceptional memories and seamless lifestyle management experiences. This is more than an event—it’s the celebration you deserve!

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

• Serve as the main contact for clients, addressing inquiries.
• Collaborate with the event team to meet client requirements.
• Resolve client complaints and concerns promptly.
• Maintain regular communication with clients and gather feedback.
• Keep detailed records of client interactions and event details.

Requirements

• Degree or diploma in Business Administration, Customer Service, or related fields.
• Knowledge of client relationship management in event planning and hospitality.
• Excellent communication skills.
• Strong problem-solving abilities.

Application Closing Date
Not Specified.