Waitress / Waiter at Begonia Hotel

Begonia Hotel is the most contemporary high-end boutique hotel in Oyo State, finely located in the cool ambience of Ilora, Oyo. Just 35 minutes drive from the Ibadan Airport and 20 minutes from Ojoo, Ibadan.

We are recruiting to fill the position below:

Job Title: Waitress / Waiter

Location: Ilora, Oyo
Employment Type: Full-time

Responsibilities
Primary Responsibilities:

• Take Orders: Take accurate orders from customers, repeating back orders to ensure accuracy.
• Serve Food and Beverages: Serve food and beverages to customers in a timely and courteous manner.
• Handle Payments: Handle customer payments, operate a point-of-sale system, and make change as needed.
• Maintain a Clean Environment: Maintain a clean and organized workspace, including the dining area, bar, and kitchen.

Secondary Responsibilities:

• Greet and Seat Customers: Greet customers, seat them at tables, and provide menus.
• Answer Questions: Answer customers' questions about menu items, ingredients, and preparation methods.
• Manage Table Settings: Manage table settings, including linens, silverware, and glassware.
• Work with Other Staff: Work collaboratively with other staff members, including kitchen staff, bartenders, and hosts/hostesses.
• Handle Customer Complaints: Handle customer complaints and concerns in a professional and courteous manner.
• Participate in Side Work: Participate in side work, such as restocking supplies, folding linens, and cleaning equipment.

Additional Responsibilities:

• Attend Staff Meetings: Attend staff meetings and training sessions to stay informed about menu changes, promotions, and company policies.
• Follow Safety and Health Protocols: Follow safety and health protocols, including proper food handling and sanitation procedures.
• Maintain a Positive Attitude: Maintain a positive attitude and provide excellent customer service, even in challenging situations.

Requirements

• Candidates should possess an HND / OND qualification with 2 - 3 years experience.

Application Closing Date
10th December, 2024.