Head of Sales (Asset Creation) at a Non-Bank Financial Institution - Novella Africa Limited

Novella Africa Limited - Our client, a non-bank financial institution, is recruiting to fill the position below:

Job Title: Head of Sales (Asset Creation)

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Head of Sales (Asset Creation) is tasked with enhancing the performance of the sales teams by identifying growth opportunities, optimizing lead generation, and refining the recruitment and staffing process.
• This role also involves training and motivating the team to achieve high performance, ensuring targets are met consistently across all regions.
• The ideal candidate will focus on strategic process improvements and maintain a hands-on approach in managing day-to-day sales operations.

Responsibilities
Productivity:

• Streamline sales processes to enhance efficiency and reduce turnaround time for asset creation-related activities.
• Regularly monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure sales teams are meeting targets in asset creation.
• Collaborate with stakeholders to develop and implement sales strategies aimed at increasing productivity and maximizing sales opportunities in asset creation.
• Manage the Lead Management System (LMS) and implement optimal conversion strategies to enhance lead generation and conversion rates for asset creation.
• Identify, develop, and implement process changes aimed at improving customer satisfaction and sales efficiency in asset creation.
• Develop and implement monthly sales incentive programs to motivate sales teams and drive results in asset creation.
• Conduct competitors' analysis to identify market trends and recommend strategies for driving sales in asset creation across all regions.

Leadership:

• Motivate and inspire asset creation teams to achieve their goals and objectives, fostering a culture of high performance and continuous improvement.
• Provide ongoing training and development opportunities to equip asset creation teams with the necessary skills and knowledge to succeed.
• Manage and evaluate the performance of asset creation teams, providing feedback and coaching to support their growth and development.
• Intervene in policy modifications and amendments deliberation with stakeholders to advocate for policies that support sales performance in asset creation.
• Escalate negative client experience issues that affect the brand position, ensuring high standards of service delivery are maintained in asset creation.
• Collaborate with other departments to ensure effective team flow and alignment of objectives, fostering a cohesive and supportive work environment specific to asset creation.

Manpower Planning:

• Forecast, plan, and maintain manpower for asset creation teams across all regions, ensuring adequate staffing levels to meet business demands.
• Lead recruitment efforts with the Talent Acquisition team to attract top talent, utilizing effective hiring strategies to build high-performing sales teams in asset creation.
• Monitor the activities of asset creation teams and track performance against targets, implementing corrective actions as necessary to ensure high delivery standards.
• Conduct appraisals and team mentoring sessions to support the professional development and growth of the asset-creation team.
• Conduct regional performance visits to assess performance, provide support, and drive performance improvement initiatives specific to asset creation.
• Work with the Human Resources department to prepare and compute monthly salary workouts for asset creation teams, ensuring accuracy and adherence to company policies and procedures.

Key Performance indicators

• Sales volume and revenue generation
• Process efficiency and reduction in turnaround times
• Successful recruitment and retention of high-performing sales talent
• Customer satisfaction and retention rates
• Achievement of departmental and organizational targets

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 8 - 12 years of proven experience in sales management
• Proven experience in process optimization and managing high-performing sales teams.
• Ability to recruit, train, and develop a successful sales force.
• Strong analytical skills and data-driven approach to decision-making.
• Experience in sales management, with a consistent track record of exceeding targets.

Skills and Competencies:

• Solid understanding of the financial market and products.
• Ability to build positive working relationships, both internally and externally.
• Proven ability to drive the sales process from plan to close.
• Successful previous experience as a sales manager preferably in, consistently meeting or exceeding targets.
• Ability to effectively present information and negotiate with all levels of management.
• Strategy development, project management, problem-solving, and change management skills.
• Knowledge of principles and methods for sales and management.
• Demonstrated strong oral and written communication skills.
• Excellent mentoring, coaching, and people management skills.
• Sound Leadership capabilities, with a high level of persistence and integrity.
• Ability to understand the business requirements of senior decision-makers and board members.
• Excellent negotiation and leadership skills.
• Detail-oriented and ability to prioritize and multitask.
• Proficient in Microsoft Office Suite and other applications.
• Ability to adapt quickly to new technologies, products, and procedures.

Job Knowledge:

• Proven experience and success in recruiting and retaining a high-performance sales team and a demonstrated ability to lead and manage a diverse
• sales team.
• Proven business analysis/ judgment with the ability to proactively manage business and P&L to meet objectives.
• Demonstrated ability to build, implement and achieve sales plans and objectives.
• Demonstrated ability to professionally develop and coach team members.
• Successful previous experience as a sales manager preferably in, consistently meeting or exceeding targets.
• Relevant knowledge of the company’s business, market and competitors
• Knowledge of principles and processes for providing customer services. This includes customer needs assessment and evaluation of customer satisfaction.
• Successful experience building a go-to-market strategy, corporate sales plan and growing a channel
• Successful experience selling financial/related products and services to direct consumers, groups or businesses.
• Successful experience monitoring and evaluating sales team progresses against stated expectations, in addition to aligning and changing behavior with performance expectations
• Experienced managing a large team of sales people and departments
• Experience managing high net-worth/key customer relationships and closing strategic opportunities
• Successful experience utilizing a CRM to manage team sales tasks, pipeline, and closing data
• Experience providing status reports periodically

Application Closing Date
31st December, 2024.