African Development Bank (AfDB) established to strengthen dialogue between the Bank and the Government, is recruiting to fill the below position:
Job Title: Travel Services Assistant - CGSP.3
Reference: No. ADB /15/135
Location: Nigeria
Grade: GS 7
Position N°: NA
Objectives
Reporting to the Principal Travel Officer, within CGSP3, the Travel Services Assistant provides air travel services to the Bank; receives and handles requests and authorizations for official Bank travel and prepares air travel arrangements accordingly; makes reservations and issues airline tickets as per Bank Travel Policy with a goal of obtaining the best value for the Bank; liaises with internal customers for itinerary needs and problem resolution.
Duties and Responsibilities
Under the supervision of the Principal Travel Officer, the incumbent’s role includes but not limited to:
- Receive, sort, and check all Bank authorised travels.
- Communicate with Bank authorised travellers to confirm itinerary details, e.g., routing destinations, travel dates, financial considerations, and other air travel related issues.
- Request booking arrangements from various travel agents or airlines with respective offers from each.
- Liaise with external parties such as airlines regarding bookings and schedules.
- Plan, describe, arrange, explain and confirm itineraries to all Bank authorised travellers.
- Provide authorised travellers with a soft copy or a printed copy of the final air travel ticket.
- Notify and keep authorised travellers informed about all changes related to their itinerary and their air travel arrangements.
- Receive invoices and compare them to the quoted prices.
- Take necessary steps to correct mistakes if any exist. Forward invoices to the Travel Officer for necessary review and action.
- Work with authorised travellers, complexes, departments, and units to resolve issues that may arise particularly related to itinerary changes and flight cancellations.
- Perform other related duties when necessary.
Selection Criteria
Including desirable skills, knowledge and experience
- Degree in Business Administration, Public Administration and Tourism.
- Professional training in travel management (IATA, etc.) will be an added advantage.
- At least 4 years of relevant and progressive experience in travel and tourism industry.
- Strong negotiating skills; knowledge of logistics and supply chain techniques and practices; knowledge of purchasing systems, advanced calculation and planning knowledge, inventory or asset and facilities management.
- Dynamic, efficient communicator, effective team-work player, result-driven, customer service oriented, analytical skills, and ability to work cross-functionally and under pressure.
- Competence in the use of standard software used in the Bank (Word, Excel, Access, and PowerPoint); knowledge of SAP and Amadeus is desirable.
- Ability to communicate and write effectively in French or English, with a good command of the other language.
Application Closing Date
2nd October, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online