Shift Manager at Skyline International Tourism and Hospitality Limited (SITH)

Skyline International Tourism and Hospitality Ltd (SITH) was established in 2019 as the hospitality division of the Skyline Group in Nigeria. SITH is the franchisee for Pizza Hutin Nigeria (all regions except Lagos). Pizza Hut is part of Yum Brands (formerly PepsiCo Restaurants). Skyline International Tourism and Hospitality is the fastest growing F&B company in Nigeria.

StrEat Café is a brand curated by the team at Skyline International Tourism & Hospitality Ltd. StrEat café is an amalgamation of food and beverages from various parts of the world, served in a charming and relaxed ambience. To top it off, we have carefully crafted Mövenpick Ice Cream with the Alpine Spirit. The way we take care of our cows Matilda, Sophie and Candy, the one that inspires us to passionately pick the right natural ingredients to craft every Mövenpick Ice Cream.

We are recruiting to fill the position below:

Job Title: Shift Manager

Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-time

Job brief

• We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers.
• Also delegates tasks to restaurant staff, addressing diners’ queries and ensuring compliance with safety regulations.
• If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you.

Responsibilities

• Delegate tasks to restaurant staff and supervise their performance
• Maintain a fully-stocked inventory and order food supplies, as needed
• Manage dining reservations
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• Open or close the restaurant (when responsible for the first or last shift)
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs.

Requirements and Skills

• Proven experience as a Shift Manager or relevant role in a restaurant
• Good knowledge of restaurant operations (like managing reservations and payments)
• Availability to work different shifts, including weekends
• Basic knowledge of bookkeeping procedures
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities
• BSc in Restaurant Management, Business Administration or similar fields
• Certification from a culinary school is a plus.

Salary
N100,000 - N130,000 / month.

Application Closing Date
12th December, 2024.