Relationship Manager (Team Lead) at a Top Commercial Bank - Workforce Group

Workforce Group - Our client, a top commercial bank, is recruiting to fill the position below:

Job Title: Relationship Manager (Team Lead)

Location: Lagos
Employment Type: Full-time
Industry: Banking Sector
Department: Corporate Bank
Job grade: DM - SM
Reporting Relationships
Functionally reports to: Division Head
Administratively reports to: Division Head
Supervises: N/A

Job Summary

• We are seeking a Relationship Manager (Team Lead) to increase the number of High-Net Worth Individual (HNI) and Ultra High-Net Worth Individual (UHNI) clients, while preserving solid ties with current clients, this position will concentrate on acquiring new customers through recommendations and the bank's value chain.

Job objective(s)
Applies financial acumen and economic knowledge to help a high-net-worth client reach short-term investment goals or long-term retirement objectives.
Duties & Responsibilities:

• Aggressive growth of the deposit portfolio of the group in line with set targets.
• Develop structured financial solutions from routine opportunities.
• Management of existing customer relationships for effective wealth creation.
• Implementation of customers’ instructions e.g. cheque encashment, funds transfers, cheque/account confirmations, etc.
• Maintain top quality Risk Assets.
• Follow up on transactions with units handling them.
• Review credit proposals for presentations to management for approval.
• Account review and monitoring.
• Follow up on facility repayment and recovery of delinquent accounts.
• Daily calls on customers – physically and/or by phone.
• Daily call log of activities to supervisor and division head.
• Other duties as assigned by supervisor.

Key Performance Indicators

• Quality and volume of Risk assets.
• Turnaround time on customer’s requests.
• Number of new accounts converted in a review period.
• Turnover on accounts.
• Timeliness in the delivery of required data to the Telecoms group.
• Number of documented customer complaints in a review period.

Minimum Education Qualifications

• Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree

Previous Work Experience Requirements:

• Minimum requisite experience – 3 years of working experience in a relevant field.

Salary
N20,000,000 - N31,000,000 per year

Application Closing Date
15th December, 2024.