Kitchen Manager at a Prominent Online Restaurant - Rekrut Consulting Limited

Rekrut Consulting Limited - Our client, a prominent Online Restaurant, is recruiting to fill the position below:

Job Title: Kitchen Manager

Location: Ogudu, Lagos
Employment Type: Full-time

Job Overview

• We urgently seek an experienced Kitchen Manager to deliver top-notch customer service and satisfaction, driving the restaurant’s reputation and profitability.
• This role is ideal for a passionate and creative professional who understands the online dining landscape and can adapt to a dynamic marketplace.
• The successful candidate will work closely with the owners and staff to shape an outstanding customer experience and elevate the restaurant’s online presence.

Key Responsibilities

• Train and supervise kitchen and service staff to maintain high standards.
• Promote and market the business through online customer engagement and creative social media content.
• Manage inventory and oversee stock levels to ensure smooth operations.
• Prepare and manage staff schedules for optimal coverage.
• Address and resolve online customer inquiries and complaints via Instagram and WhatsApp.
• Compile and present sales reports to inform business strategy.
• Maintain financial and statistical records to monitor business health.
• Improve business processes to enhance restaurant growth and profitability.
• Handle all administrative tasks and paperwork.
• Build relationships with customers, staff, and suppliers to foster a collaborative environment.

Key Requirements

• Educational Background: A Degree or HND in Business Studies, Management, Hospitality Management, or related fields with 3-5 years work experience.
• Skills: Strong customer service skills, commercial awareness, and organizational skills.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficient in teamwork and online marketing tools for targeted outreach.

Remuneration

• Base Salary: N100,000 monthly
• Bonus Pay: Performance-based bonus (25%–120% of monthly pay)
• Additional Benefits: Free daily lunch, 13th-month pay, and Christmas gifts.

Application Closing Date
31st December, 2024.