Rossland Screening Solutions, a HR and Recruitment company, is recruiting to fill the position below:
Job Title: Technical Support / Data Analyst
Location: Abuja (FCT)
Employment Type: Part-time
Job Description
- Troubleshoot and resolve technical issues, escalating complex problems to senior team members as needed
- Analyze customer data and behavior to identify trends, opportunities, and pain points
- Develop and maintain dashboards and reports to track key metrics and KPIs
- Collaborate with cross-functional teams, including product and marketing, to inform data-driven decisions
- Stay up-to-date with industry trends, emerging technologies, and best practices to continuously improve technical support and data analysis.
Requirements
- Bachelor's Degree in Computer Science, Information Technology, Mathematics, Statistics, or a related field
- 2+ years of experience in technical support, data analysis, or a related field
- Proven experience in providing excellent technical support and analyzing data to inform business decisions
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- Requires strong IT skills and experience with web platforms.He/She analyzes platform usage data to understand user behavior, identify
- trends, and inform platform improvements.
- Excellent communication, interpersonal, and project management skills
- Experience with data analysis tools, such as Excel, SQL, Tableau, or Power BI, is a plus.
What We Offer
- Competitive salary and benefits package
- Opportunity to work with a dynamic and innovative team
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technologies and tools.
Application Closing Date
29th December, 2024.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/691398/technical-support-data-analyst-at-rossland-screeni.html