Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
We are recruiting to fill the vacant position below:
Job Title: Specialist, Process Design & Implementation
Location: Lagos
Job Summary
- Support and implement business performance improvement by creating a structure to proactively identify processes that will support achievement of operational excellence
Principal Functions
- Execute process identification to deployment schedule and coordinate its methodical operation.
- Support process validation and requirements gathering and facilitate stakeholders buy-in focused on achieving organizations objective
- Facilitation of projects /programs key processes and make recommendations to the Project owner
- Facilitate awareness and educate stakeholders to ensure processes are transformed and made operational thereby achieving organization's objective
- Support collation of risk, audit and all business report and prioritize implementation of recommendations
- Support the measurement and analysis of process awareness level through periodic reports based on documented assessment thus identifying acceptable method of process deployment
- Provide support in Designing programs / workshops to effectively communicate Business process management system and mores to both internal and external customers
- Facilitate the implementation of Service Level management framework for the purpose of maximizing vendor relationship management
- Implement the continual improvement of organization business process management structure to achieve operational excellence enhancement of productivity.
Educational Requirements
- First degree in a relevant discipline from a recognized university.
Experience, Skills & Competencies
- Three (3) to Five (5) years post-NYSC work experience.
- Process Design and Analysis
- Data Gathering and Analysis
- Problem Solving
- Presentation/Facilitation
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online