Office Assistant at Drop Innovations

At Drop Innovations, we are redefining the future of transportation and logistics. Our mission is to provide safe, seamless, and convenient mobility solutions for individuals, businesses, and drivers alike. From instant rides and car rentals to fast dispatch services, our all-in-one platform ensures that your every transportation need is met with ease.

We are recruiting to fill the position below:

Job Title: Office Assistant

Location: Ibadan, Oyo
Employment Type: Full-time

Description

• The Office Assistant for a Drop Innovations plays a key role in ensuring smooth day-to-day operations by providing administrative support.
• This position requires a detail-oriented individual who can handle various tasks related to office management, customer service, and logistical coordination.

Key Responsibilities
Administrative Support:

• Answer phone calls, emails, and handle customer inquiries.
• Schedule appointments and meetings for management and staff.
• Maintain and organize office files, documents, and records.
• Assist with preparing reports, invoices, and other documentation.

Customer Service:

• Communicate with clients regarding service inquiries, delivery schedules, and issues.
• Process customer orders and update status.
• Coordinate with drivers and clients to ensure timely deliveries.

Logistical Coordination:

• Help track shipments, monitor delivery schedules, and address delays or issues.
• Assist in the preparation of shipping routes and schedules for drivers.
• Communicate with warehouse and drivers to ensure efficient cargo movement.

Data Entry & Recordkeeping:

• Input and update data in transportation management systems.
• Track inventory, shipments, and vehicle maintenance records.
• Maintain accurate driver logs and vehicle documents.

Office Maintenance & Supplies:

• Manage office supplies and place orders as needed.
• Ensure the office is well-organized, clean, and equipped.

General Support:

• Provide support to management and staff with ad-hoc tasks as required.

Qualifications

• High School Diploma or equivalent; some college or administrative certifications preferred.
• Previous experience in an office assistant or administrative role, preferably in a transportation or logistics setting.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficient in MS Office Suite (Word, Excel, Outlook).
• Familiarity with transportation management systems or logistics software is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Working Conditions:

• Full-time position, Monday through Friday (hours may vary based on operational needs).

Salary & Benefits

• NGN 50.000,00 / Month (Based on experience).
• Health insurance, paid time off, and other benefits.

Application Closing Date
17th January, 2025.