Cashier at Lily Hospitals Limited

Lily Hospitals is one of Nigeria’s growing networks of private healthcare institutions with an outstanding reputation for delivering excellent clinical services. Since our inception under the current management (1998), we have remained at the forefront of providing and delivering quality patient-centered, responsive, and technology-driven care across various locations in Nigeria to both citizens and foreign nationals.

We are recruiting to fill the position below:

Job Title: Cashier

Location: Benin, Edo
Employment Type: Full-time

Responsibilities
Accounting Operations:

• Post customer payments by recording cash, cheque, and credit/debit card transactions on the accounting software/HMS.
• Maintain adequate record of all such cash, cheque, and credit/debit card transactions for future reference.
• Manage an accurate and up-to-date hospital income record by sending and receiving bank cheques and documenting all relevant transactions.
• Ensure proper and adequate record of handover of cash, cheque, and POS printout.
• Prepare regular (weekly) cash flow report for management review when required.
• Maintain confidentiality of all patients’ and hospital’s financial information.
• Petty cash management and disbursement.
• Issuance of receipt to patients for payments of services rendered by the organization.
• Accurately credit client/patient accounts and debit the cash or cheque control account on the accounting software.
• Record accounting transactions on the financial reporting software (LiTra) and carry out bank reconciliations.
• Maintain confidentiality of all corporate documents in the cash office.
• Ensure adherence to all Lily Hospitals ISO certified standards, COHSASA, Kaizen, and all other regulatory standards
• You shall comply with all the provisions of Nigeria Data Protection Regulation (NDPR) 2019.

Banking operations:

• Lodgment of cash and cheque into the corporate accounts; this may happen sometimes.
• To keep custody of cash and cheques received until bank lodgment.
• Ensure good working conditions of the PoS, cash safe, and other relevant tools used for the role.
• Perform any other tasks assigned to you by Senior Leadership.

Key Performance Indicators (KPIs)

• Achieve a customer satisfaction score of 90% or higher.
• Ensure cash drawer is balanced at the end of each shift with no discrepancies.
• Resolve 95% of customer issues and complaints at the point of contact.
• Maintain an average queue time of less than 5 minutes during peak hours.

Key Result Areas (KRA):
The key result areas of this role are:

• Managing financial transactions
• Tracking expenses
• Financial reports are accurate and timely
• Monitor and manage account balances
• Reconcile invoices and receipts

Job Requirements
Education:

• Minimum Requirement: HND/BSc in Business, Finance, Accounting, Economics or any related degree.

Experience:

• Minimum Requirement: 1 year

Professional (Membership/Certifications):

• Added Advantage: ATA

Application Closing Date
13th January, 2025.