Waiters / Waitress at Career and Consult

Career and Consult is an outsourcing, recruitment, and consultancy firm that delivers exceptional services through innovative Ideas.

We are recruiting to fill the position below:

Job Title: Waiter / Waitresses

Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Welcome guests warmly and guide them to their tables.
• Present menus and inform customers about daily specials or promotions.
• Answer any initial questions regarding the menu or restaurant policies.
• Provide recommendations or suggest pairings based on customer preferences.
• Record any dietary restrictions, allergies, or special requests.
• Deliver orders promptly and ensure items are served correctly.
• Refill beverages and follow up to meet customer needs throughout their meal.
• Handle multiple tables and prioritize service based on customer needs.
• Ensure guests are satisfied with their meals and overall experience.
• Address complaints or concerns with professionalism and seek resolutions.
• Build rapport with regular customers to enhance loyalty and satisfaction.
• Prepare bills accurately and present them to customers.
• Process payments, including handling cash, credit cards, or digital transactions.
• Provide receipts and ensure the payment process is smooth and efficient.
• Clear and reset tables quickly for the next customers.
• Keep dining areas clean, organized, and presentable.
• Assist with overall cleanliness, including sweeping, sanitizing surfaces, and organizing utensils.
• Communicate orders to the kitchen accurately, including any special requests.
• Coordinate with chefs and other staff to ensure timely food preparation and delivery.
• Memorize menu items, ingredients, and preparation methods to answer customer queries effectively.
• Stay updated on new dishes, seasonal menus, or changes to the menu.
• Suggest additional items like desserts, appetizers, or beverages to enhance customer experience and increase sales.
• Inform customers about events, loyalty programs, or discounts.
• Follow food safety and hygiene standards.
• Adhere to workplace policies and legal requirements, including handling alcohol responsibly.

Requirements

• Candidates should possess an SSCE qualification with 2 - 4 years relevant experience.

Salary
N70,000 - N100,000 monthly.

Application Closing Date
27th January, 2025.