General IT Specialist at Kennedia Consulting Limited

Kennedia Consulting is a cost-effective and professional HR Service firm in West Africa region. We are a company that provides qualitative consulting and outsourcing services to our esteemed clients and have continuously kept ourselves “ahead of the curve”. Our innovative solutions run across areas of Personnel Outsourcing, Recruitment, Training, Business Process Outsourcing (BPO) & TaxationServices.

We are recruiting to fill the position below:

Job Title: General IT Specialist

Location: Ikeja GRA, Lagos
Job Type: Full-time

Position Summary

• We are seeking a dedicated and versatile IT Specialist to manage and support our organization’s technology infrastructure.

Key Responsibilities

• Provide first-line technical support to employees for hardware, software, and network-related issues.
• Troubleshoot and resolve IT problems efficiently to minimize downtime.
• Respond to helpdesk requests and document solutions in the IT support system.
• Monitor and maintain computer systems, networks, and servers to ensure optimal performance.
• Perform regular updates, backups, and security checks on all IT systems.
• Manages in-room technology such as high speed internet access, interactive TV systems, room automation control, and telephone services.
• Support and troubleshoot network devices such as routers, switches, and Wi-Fi systems.
• Assist with software deployment, updates, and licensing compliance.
• Support staff in using business-critical applications and ensure compatibility with organizational needs.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience in IT support or a similar role.
• Strong knowledge of Windows, MacOS, and/or Linux operating systems.
• Familiarity with networking protocols (TCP/IP, DNS, DHCP), and hardware.
• Proficiency in troubleshooting hardware and software issues.
• Preferred Skill
• Experienced with cloud platforms.

Salary Budget
N150,000 / Month (Net).

Application Closing Date
14th January, 2025.