Retail Floor Supervisor at Choice Talents NG - 5 Openings

Choice Talents NG is Nigeria’s preferred talents management company. Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Retail Floor Supervisor

Locations: Abuja (FCT), Cross River, Enugu, Lagos and Rivers
Employment Type: Full-time

Responsibilities

• Overseeing sales representatives, cashiers, and other support staff members
• Perform performance evaluation for staff members supervised
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Manage all customers’ requests, comments, and complaints offline and onsite and escalate where necessary.
• Manage social media handles of the company
• Training new staff members and scheduling shifts.
• Ensure that a clean ambiance of the outlet is maintained all through the day.

Requirements

• HND or B.Sc Degree in related field
• 3 - 10 years relevant experience in similar role.
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Demonstrable experience in social media accounts management
• Exceptional interpersonal skills in dealing with employees and customers.
• Excellent written and verbal communication skills.
• Experience in managing online customers on social media platforms will be an added advantage.

Application Closing Date
28th February, 2025.