Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Description
- The Customer Service Representative (CSR) provides exceptional support to customers by addressing inquiries, resolving complaints, and ensuring satisfaction.
Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Resolve complaints.
- Maintain accurate customer records.
- Collaborate with teams to address customer issues.
- Meet performance metrics for response time and satisfaction.
Skills / Qualifications
- Previous experience in customer service.
- Strong communication skills, both written and verbal.
- Proficiency in using customer relationship management (CRM) software and basic computer applications.
- Ability to multitask, prioritize, and manage time effectively.
- Must be able to work Monday-Saturday.
- Lives in or near Lekki for easy commute.
- Female only.
Application Closing Date
31st January, 2025.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/701836/customer-service-representative-at-prestigious-con.html