Box & Cedar is recruiting on behalf of its client, in the ICT/Telecommunications Sector, to fill the position of:
Job Title: Head, Academy
Location: Lagos, NIGERIA
Job Type: Full Time
Job Duties / Responsibilities Accountabilities
General:
- Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
- Ensure appropriate competencies & build team for optimal effectiveness & productivity
- Ensure attainment of financial & non-financial targets
- Ensure excellent customer knowledge, care (CRM) & value delivery
- Ensure development & delivery of proactive market changing initiatives & offerings
- Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
- Ensure development & growth of formalized loyalty program
- Ensure the active engagement of strategic value adding partnerships and collaboration
- Ensure effective use of value-adding technology-enabled tools
- Grow the DJL Academy brand & position optimally across West Africa
- Position the Academy as the Industry’s trusted learning & resourcing advisor
- Deliver distinctive value.
ILT:
- Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized
- Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability
- Ensure excellent course delivery, ambiance, service & experience
- Ensure excellent passing scores for examined courses
- Ensure excellent & well balanced partner TOR & management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred partner with our partners.
Recruitment:
- Ensure development of well profiled high quality database of IT & Project Management skills.
- Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs.
- Ensure effective liaison & leverage of recruits.
- Ensure effective management of outsourced staff.
E-learning:
- Ensure the development of timely high quality cutting edge offerings.
- Ensure excellent creative input, attention to detail & functional outputs.
Minimum Qualification
- A good first Degree.
- IT professional certifications, Project management certifications.
- Experience: 3-5 Years
Knowledge & Skills:
- Strong presentation skills.
- Closing skills.
- Identification of customer needs and challenges.
- Meeting targets.
- Strong analytical skill.
- Organisational skills.
- Ability to manage a team.
- Good team player.
- Good project and time management skills.
- Good interpersonal skills.
- Ability to negotiate and persuade.
- Plenty of initiative.
- Leadership skills.
- Attention to details.
- Creativity.
Application Closing Date
30th November, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online