Telesales Associate at AltSchool Africa

AltSchool Africa is an Edtech product, an alternative to school, launched with the sole motivation to increase employability and reduce unemployment by helping Talents in Africa jump-start a career in Tech. With AltSchool Africa, everyone can benefit from the myriad of opportunities available in Tech. At AltSchool Africa we pride ourselves on possessing a culture of execution that caters to wavemakers rather than wave riders. If you're interested in joining a diverse and dynamic team that values speed, continuous improvement, focus, accountability, and are on an impact mission, you'll feel right at home at AltSchool Africa.

We are recruiting to fill the position below:

Job Title: Telesales Associate

Location: Lagos
Employment Type: Contract
Job function: Marketing Communications
Experience level: Entry Level
Workplace Type: Hybrid

About the Role

• As a Telesales Associate at AltSchool, your primary responsibility is to identify and engage potential customers.
• You'll play a crucial role in our sales process by initiating outbound calls, understanding customer needs, and cross-selling to existing clients.
• Your success in meeting and exceeding sales targets is vital, and you'll utilize CRM software to efficiently manage leads and interactions, ensuring accurate record-keeping and seamless communication.

What you will be doing

• Identify potential customers and build a database of leads. 
• Qualify leads to determine their suitability as potential customers. 
• Initiate outbound calls to introduce AltSchool products.
• Engage potential customers in conversations to understand their needs. 
• Engage existing customers where necessary and cross-sell to them
• Meet or exceed sales targets, quotas, and revenue goals set by the organization. 
• Utilize CRM software to record and manage interactions. 
• Update lead information and call history in the CRM system. 
• Utilize CRM software to record and manage interactions. 
• Update lead information and call history in the CRM system.

Qualifications
What we are looking for:

• 1 - 2 years telesales, contact center, or customer service experience
• Candidates with a strong sales record and target achievement
• Candidates looking to build a career in Brand and marketing communications
• Previous customer-facing experience is required
• Must have very good verbal and written communication skills
• Proximity to Lekki, Lagos is essential
• Available to resume immediately.

Application Closing Date
Not Specified.