Restaurant Supervisor at a Newly Built and Exquisite Hotel (3 Openings)

A newly built and exquisite Hotel located in CHOBA (Uniport), Port Harcourt - Rivers State, is recruiting resourceful and experienced candidates to fill the position below:

Job Title: Restaurant Supervisor

Location: Choba (Uniport), Port Harcourt, Rivers
Number of Staff: 3

Key Responsibilities

• As the Restaurant Supervisor, you will be responsible for supervising the front-of-house staff, maintaining high service standards, and contributing to the overall success of our establishment.
• Develop a good customer relation by being polite at all times which will create a good impression on all the potential customers.
• Ensure Menu posting is done properly thereby assisting management in the outcome of monthly Customer Reviews and sales reporting.
• Encourages training for team members through an agreed training plan.
• Assigning duties to employees as needed to ensure smooth F&B operations.
• Training new employees on F&B operations.
• Ensure the use of current Standard Operations Procedures by all team members within the department.
• Be able to work within any section within the Food and Beverage department and providing a safe, healthy and secure environment.
• Be responsible for managing the time keeping records for all team members on your shift and submit the weekly roaster to the restaurant manager.
• Ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation.
• Attend to customer complaints or issues, resolving matters as expediently as possible.
• Get feedback from your customers and forward it to the management so that they can implement them and improve on the services.
• Work with the store keeper and procurement officer to take Inventory, stock taking and requisition for both restaurant and bar items.

Qualifications / Competencies

• University Degree / HND in Business Administration, Social Science or equivalent.
• Experience in hospitality business for a good number of years.
• Conversant with the use of Point of Sales as we presently use EPOS.
• Understands the food menu and have the knowledge of basic restaurant set up.
• Having an understanding about variety of drinks and how the bar should be run.
• Able to do stock take and inventory by supervising other team in order to make report weekly and monthly.
• Work Experience: 2-5 years’ experience in similar position.
• A high level of personal cleanliness and a degree of physical fitness.
• Able to pay attention to details, plan your time and work well under pressure.
• Punctuality, reliable and self-motivated.
• Dependable, flexible, focus and having good initiative in doing your work.
• Provide exceptional Customer Service and requires great mathematical skills.
• Be friendly, efficient and speedy.
• Excellent communicator due to multiple tasks being carried out at the same times.
• Able to work well in a team and enjoy working with people.
• Flexibility to work evenings, weekends, and holidays as required.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.