Executive Housekeeper at a Newly Built and Exquisite Hotel

A newly built and exquisite Hotel located in CHOBA (Uniport), Port Harcourt - Rivers State is recruiting resourceful and experienced candidates to fill the position below:

Job Title: Executive Housekeeper

Location: Choba (Uniport), Rivers

Key Responsibilities

• Staff supervision: Lead and manage a team of housekeeping staff, including room attendants, laundry personnel, and housekeeping supervisors.
• Scheduling: Develop and manage cleaning schedules to ensure efficient coverage and timely room turnovers.
• Cleanliness standards: Set and maintain high cleanliness standards for guest rooms, public areas, and back-of-house spaces.
• Inspections: Conduct regular inspections to ensure compliance with cleanliness and maintenance standards.
• Linen and supplies: Oversee the procurement and management of linens, cleaning supplies, and amenities.
• Implement effective stock control measures to minimize waste and control costs.
• Staff training: Provide ongoing training for housekeeping staff on cleaning techniques, safety protocols, and customer service.
• Conduct regular performance evaluations and provide feedback for staff development.
• Budget planning: Develop and manage the housekeeping department budget, considering labor, supplies, and equipment.
• Implement cost control measures to optimize departmental spending
• Communication with front office: Collaborate with the front office to ensure seamless coordination between housekeeping and guest services.
• Event coordination: Work with event planners to coordinate housekeeping services for special events.
• Complaint resolution: Address guest complaints related to cleanliness promptly and effectively.
• Ensure timely fulfillment of guest requests for additional services or amenities.
• Coordinate with maintenance teams to ensure that rooms are in optimal condition.
• Repairs: Oversee and schedule repairs and maintenance activities in collaboration with the engineering department.
• Technology integration/ Housekeeping software: Implement and utilize housekeeping management software for efficient task assignment and
• tracking.
• Technology training: Ensure staff is proficient in using technology for housekeeping operations.
• Regulatory compliance/Health and safety: Ensure compliance with health and safety regulations and guidelines in housekeeping operations.
• Licensing: Maintain all necessary licenses and certifications for the housekeeping department.

Qualifications / Competencies

• HND/B.Sc. degree in a related field.
• Minimum of six (6) years experience in a hotel of the same status.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational skills and ability to multitask.
• Professional demeanour with a positive attitude.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with office equipment (e.g., printers, copiers, fax machines) is a plus.

What We Offer

• Competitive Salary: Competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for career advancement and professional development.
• Dynamic Work Environment: Dynamic and supportive work environment with a team of experienced professionals.

Application Closing Date
Friday, 28th February, 2025.