At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.
We are recruiting to fill the position below:
Job Title: Collection and Billing Executive
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- The Collection and Billing Executive is responsible for managing customer billing processes and ensuring timely collection of outstanding payments.
- This role involves handling invoicing, resolving billing disputes, following up on overdue accounts, and maintaining positive customer relationships while ensuring compliance with company policies and financial regulations.
Key Responsibilities
Billing Responsibilities:
- Generate and issue invoices accurately and on time.
- Ensure all billing transactions are recorded correctly in the system.
- Verify account details and update customer records as needed.
- Respond to customer inquiries related to billing discrepancies and account statements.
- Coordinate with internal departments to resolve billing issues efficiently.
Collections Responsibilities:
- Contact customers via phone, email, or letters to follow up on overdue payments.
- Negotiate and establish payment plans with customers to recover outstanding balances.
- Maintain records of collection efforts, payment commitments, and follow-up actions.
- Identify and escalate problematic accounts for further action, such as legal recovery or write-offs.
- Ensure compliance with company policies and regulatory guidelines in collection practices.
Qualifications & Requirements
- Candidates should possess a Bachelor's Degree / HND or OND qualification with 0 - 1 years work experience.
- Strong communication and negotiation skills.
- Proficiency in MS Office
- Ability to handle sensitive financial matters with discretion and professionalism.
- Attention to detail and strong problem-solving abilities.