Head, Digital Transformation at the Concept Group

The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services - Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova - Bespoke Enterprise IT Solutions Company,Percy Aitkins - Bureau De Change.

We are recruiting to fill the position below:

Job Title: Head, Digital Transformation

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Head of Transformation is a key leadership role responsible for driving strategic initiatives, process enhancements, and digital transformation within our financial organization.
• As a visionary leader, the incumbent will lead the Transformation Department, overseeing end-to-end transformation programs, process optimization, and the integration of emerging technologies.
• This role requires a seasoned professional with a proven track record in successfully delivering transformation programs in the financial industry.
• The Head of Transformation will collaborate with cross-functional teams, manage change effectively, and ensure compliance with regulatory requirements.
• The successful candidate will play a crucial role in shaping the organization's future by fostering a culture of innovation and continuous improvement.

Duties and Responsibilities
Transformation Program Management:

• Plan, execute, and oversee end-to-end transformation programs, ensuring alignment with organizational objectives and timely delivery.
• Monitor and evaluate program effectiveness, making adjustments as necessary to achieve desired outcomes.
• Drive fundamental changes in the company's value proposition, service delivery, and target markets.
• Strike a balance between short-term improvement and long-term value, fostering a sense of responsibility for change among line managers.

Process Improvement:

• Identify opportunities for process optimization and efficiency gains across various business functions within the financial organization.
• Implement best practices and continuous improvement methodologies to enhance operational effectiveness.

Digital Innovation:

• Drive digital transformation initiatives by leveraging emerging technologies to enhance customer experience,streamline operations, and support innovation within the financial sector.

Change Management:

• Develop and implement change management strategies to ensure successful adoption of new processes and technologies.
• Collaborate with stakeholders to build a culture that embraces and supports organizational change.

Policy and Procedure Implementation:

• Lead the application and implementation of new policies and procedures in collaboration with management.
• Support the development of new business opportunities through contacts, product development, and project efficiency improvement.

Strategic Leadership:

• Develop and lead the overall strategic vision for the Transformation Department, aligning it with the organization's goals and objectives.
• Provide leadership and direction to the team.

Project Management:

• Lead multiple projects, confirming deliverables, resource needs, and work plans on new assignments.
• Support project managers in the design and implementation phases.
• Support project managers in the design and implementation phases.

Operational Transparency and Governance:

• Ensure operational transparency, effective governance, and streamlined customer processes.
• Mitigate risks and resolve complex challenges to ensure smooth operations.

Business Model Design and Architecture:

• Develop the business model design and business architecture to support the company's strategic objectives.

Collaboration:

• Collaborate with cross-functional teams, including IT, Operations, Finance, and other relevant departments,to ensure cohesive and integrated transformation efforts.
• Foster a collaborative and innovative work environment within the Transformation Department.

Risk Management:

• Identify potential risks associated with transformation initiatives and develop mitigation plans.
• Ensure compliance with regulatory requirements and industry standards.

Reporting and Analysis:

• Prepare regular reports and updates for executive leadership, highlighting progress, challenges, and key performance indicators related to transformation initiatives.
• Any other tasks as assigned by the line manager.

Qualifications / Requirements

• Bachelor's Degree in Business Administration, Finance, or a related field; Master's degree preferred.
• 5 years+ relevant experience in leading transformation programs, strategic transformation, change management,and business development within the financial industry.
• Strong strategic thinking and analytical skills.
• Excellent leadership and people management abilities.
• Good knowledge of financial products, services, and industry trends.
• Familiarity with regulatory requirements affecting the financial sector.
• Exceptional communication and presentation skills.
• Project management certification (e.g., PMP) is a plus.
• Strong financial acumen and project management skills.
• Familiarity with technology trends and their impact on business transformation.

Application Closing Date
Not Specified.