Head of Payment at a Leading Financial Services Institution - First Excelsia Professional Services Limited

First Excelsia Professional Services Limited - Our client, a leading Financial Services Institution, is recruiting to fill the position below:

Job Title: Head of Payment

Location: Lagos
Employment Type: Full-time
Sector: Financial Services

Description 

• Our client is seeking a dynamic and driven Head of Payment who will drive the strategic execution and growth of our client's payment services.
• The ideal role holder will focus on achieving active wallet targets and increasing transactional activity among both new and existing customer bases.
• The ideal role holder will employ innovative approaches to cross-sell payment services to users of other client’s products and deliver seamless, customer-centric payment solutions.

Job Responsibilities

• Develop and implement a comprehensive strategy to meet and exceed annual targets with a strong focus on customer acquisition and retention
• Identify and execute innovative methods to attract new users while maintaining strong engagement with existing customers
• Establish and nurture partnerships with fintech companies, merchant aggregators, and other external stakeholders to broaden the reach and adoption of payment services.
• Collaborate with cross-functional teams, including technology, Product, marketing, and customer
• experience, in designing and roll out user-friendly payment features that align with market needs and drive wallet adoption
• Analyze market trends, user behaviour, and performance data to refine strategies and maximize impact.
• Engage with customers (existing C prospective) to articulate relevant product requirements for
• the development and deployment of streamlined solutions for merchant collections and payroll systems to enhance operational efficiency.
• Lead and inspire a high-performing team to execute the payment strategy effectively

Persons Specification

• Bachelor’s Degree in Business Administration, Finance, or a related field (MBA or advanced degree is an advantage).
• 8+ years of experience in payments, digital banking, or fintech solutions, with leadership roles in wallet and payment product management.
• Proven track record of driving payment service adoption and transaction growth
• Strong analytical skills and ability to leverage data for decision-making.
• Exceptional communication, collaboration, and stakeholder management skills.

Annual Gross Remuneration
N41,600,000 Annually.

Application Closing Date
5th March, 2025.