Robert Walters - Our client, an Established Trade Finance Institution on the continent, is recruiting to fill the position below:
Job Title: Manager, African Trade Center (Operations)
Job Reference: AE4DM0-B00CF5E2
Location: Abuja
Employment Type: Full-time
Summary
- We are looking for an experienced Operations Manager to join our management team in Nigeria- Abuja.
Job Responsibilities
Strategic Leadership & Representation:
- Serve as the official representative for African Trade centre Abuja and represent the trade centre at official events and engagements.
- Develop, implement, and monitor African Trade centre Abuja’s five-year and annual business plans, ensuring alignment with the clients investment and development goals.
Operations & Compliance Management:
- Oversee the creation and implementation of operational policies to ensure efficiency and compliance.
- Ensure compliance with statutory requirements, including insurance, licenses, taxes, and local/international regulations.
- Manage protocol-related services and secure access to diplomatic privileges and immunities for African Trade centre Abuja and its officials.
Human Resources & Workforce Planning:
- Develop and execute African Trade centre Abuja’s manpower plan, ensuring optimal workforce management.
- Oversee recruitment, payroll, benefits, and compliance for African Trade centre Abuja and African Trade centreAbuja Hotel staff through a labour brokerage company.
- Manage the selection, engagement, and performance of outsourced staffing providers.
Financial & Procurement Management:
- Prepare, implement, and monitor African Trade centre Abuja’s annual operating and capital budgets.
- Establish and oversee financial records, reporting systems, and procurement processes to ensure efficiency and regulatory compliance.
- Support the setup of an operating special purpose vehicle (SPV) as required and serve as the Corporate Secretary.
Hospitality, Events & Trade Services:
- Oversee guest services, concierge operations, and front desk management within the African Trade centre Abuja complex.
- Develop and execute African Trade centre Abuja’s Marketing Plan in collaboration with trade services and leasing managers while ensuring brand compliance.
- Lead event planning and execution, including networking events for trade, finance, and investment professionals.
- Work with the Trade Services Manager to facilitate trade services for businesses.
Facilities, Property & Project Management:
- Coordinate construction, furnishing, and commissioning of African Trade centre Abuja’s infrastructure.
- Implement the African Trade centre Abuja Hotel Management Agreement (HMA) in collaboration with the Hotel General Manager.
- Oversee leasing, security, maintenance, ICT, cleaning, and other facility management services with the Property Manager.
Requirements
- 10+ years of managerial experience in a globally recognized organization, with a proven track record in client support environments.
- Strong expertise in organizational management, operations, human resources, office administration, facilities management, and vendor/contract management.
- Experience engaging with senior officials in banking, corporate, and governmental sectors.