Customer Service Representative at a Leading Confectionery Brand - Resource Intermediaries Limited (RIL)

Posted on Mon 24th Feb, 2025 - www.hotnigerianjobs.com --- (0 comments)

Resource Intermediaries Limited (RIL) - Our client is a leading confectionery brand known for excellent quality delivery of cakes, snacks and parfait for all kinds of events.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Bodija, Ibadan, Oyo
Employment Type: Full-time
Work Schedule: Mon-Sat (8:30am-6:00pm)

Responsibilities

  • Handle and resolve customers’ complaint
  • Attend to customers’ enquiries
  • Build good rapport and maintain relationship with clients
  • Increase company’s sales target through customer retention
  • Increase business conversion rate by 70%
  • Handle numerous orders and process them on time.

Requirements

  • Quaification: HND / B.Sc Degree
  • Experience: 2-3 years
  • Gender: Females only
  • Good communication and interpersonal skills
  • Self-confidence
  • Flexible and willing to learn
  • Smart and presentable
  • Social media savvy
  • Strong negotiation/convincing skill
  • Attention to details
  • Ability to work under pressure and multitask
  • Product knowledge
  • Problem-solving and empathetic skills.

Salary And Benefits

  • N100,000 monthly net plus
  • Pension and HMO.

Application Closing Date
17th March, 2025.

Sorry, this listing is no longer open.