Head of Agency Banking at an Emerging Fintech Company - Duob Recruitment

Duob Recruitment - Our client, an emerging Fintech company, is recruiting suitable candidates to fill the position below:

Job Title: Head of Agency Banking

Location: Eti Osa, Lagos
Employment Type: Full-time

Job Description

• Our client is looking for a Head of Agency Banking to head its technology team and digital platform development.
• Our mission is to reach the unbanked and underbanked through our agency banking services, simplifying payments and transactions for businesses, as well as facilitating agricultural value-chain lending for smallholder farmers.
• The Head of Agency Banking will play a pivotal role in driving revenue growth and enhancing financial inclusion.

Responsibilities and Duties

• Identify and acquire new merchant / agency clients for payment processing services.
• Monitor the performance of agencies, ensuring compliance with established guidelines.
• Maintain and nurture relationships with existing merchant accounts & agency banking partners.
• Developing and implementing expansion and growth strategy for agency banking and Merchant network management.
• Collaborate with technical teams to integrate payment solutions for merchants.
• Implement risk assessment and fraud prevention measures.
• Ensure that merchants comply with payment industry regulations and security standards.
• Assess and mitigate risks associated with agency banking operations.
• Identify and pursue opportunities to expand the agency banking network.
• Develop strategies to increase transaction volumes and revenue.
• Develop and execute sales strategies to achieve revenue targets.
• Analyze market trends and competition to identify growth opportunities.
• Provide merchants with technical support and assistance in resolving payment issues.
• Understand merchants’ business needs and provide tailored solutions.
• Provide training and support to merchant / agency partners to ensure they are well equipped to serve customers.
• Keep merchants / agents informed about new products, services, and banking regulations.
• Implement key performance indicators (KPIs) to measure the success of agency banking operations.
• Generate reports and analyze data to identify trends and areas for improvement.
• Analyze transaction data to identify patterns, trends, and opportunities for optimization.

Requirements and Qualifications

• Candidates should possess a Bachelor’s Degree in business, finance, or a related field (MBA preferred).
• Several years of experience in merchant acquiring, agency banking, payment.
• Strong knowledge of payment industry regulations and compliance.
• Technical understanding of payment processing systems and technologies.
• Ability to analyze data and provide actionable insights.
• Sales and business development skills.
• Problem-solving and critical thinking abilities.
• Understanding of different payment methods and trends.
• Business development and negotiation skills.
• Proficiency in relevant banking software and tools. Understanding of financial products and services.
• Strong leadership and team management skills.
• Knowledge of banking regulations and compliance.

Application Closing Date
31st March, 2025.