Operations Manager at the People Practice

The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. We help people access employment opportunities by exposing them to relevant knowledge and practical skills.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Summary

• We are looking for an Operations Manager who will be responsible for leading and overseeing all operations in the company.
• Implement strategies to ensure productivity while also evaluating how well the business performed on various tasks within a specific time frame.

Responsibilities

• Assessing and identifying new opportunities for growth in current and prospective markets.
• Design and implement business plans and strategies to promote the attainment of goals
• Ensure that the company has the adequate and suitable resources to complete its activities (e.g., people, material, equipment etc.).
• Organize and coordinate operations in ways that ensure maximum productivity.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
• Maintain relationships with partners/vendors/suppliers.
• Gather, analyse and interpret external and internal data and write reports.
• Assess overall company performance against objectives.
• Represent the company in events, conferences etc.
• Ensure adherence to legal rules and guidelines.
• Support customer-facing operations, including sales, marketing, and public relations
• Supervise employee production and counsel toward improved efficiency with internal processes.
• Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
• Plan or direct activities, such as sales promotions, that require coordination with other Team leads.
• Direct non-merchandising departments of businesses, such as advertising or purchasing.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Plan store layouts, and design displays.

Qualifications

• BSc / HND in Business Administration, Operations Management or related field.
• Minimum of 3-5 years of experience.
• Other Qualifications, Professional exams and member of relevant professional association is a plus.
• Proven experience as business manager or relevant role.

Must have skills:

• Excellent organizational and leadership skills with a focus in employee coaching and development
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques
• Working knowledge of the latest business policies and regulations.
• Demonstrable analytical thinking and business insight.
• Outstanding poise in a fast-paced business environment
• Proven ability with financial and budgetary processes
• Prior industry experience and up-to-date knowledge of relevant trends.

Application Closing Date
9th April, 2025.