Sales Operations Analyst - Omni Retail at Omnibiz Africa

At Omnibiz, we’re fully dedicated to supporting local businesses and helping them navigate the modern market. Over 52,000 businesses across the FMCG industry have trusted us to provide them with the services and necessary tools to overcome contemporary challenges in the market place. Why? The answer is simple - they believe the same thing that we at Omnibiz believe: for the global economy to thrive, local businesses must be given the grounds to grow.

We are recruiting to fill the position below:

Job Title: Sales Operations Analyst - Omni Retail

Location: Ijora, Lagos
Employment Type: Full-time

Job Overview

• We are seeking a highly analytical and detail-oriented Sales Operations Analyst to enhance operational efficiency at Omni retail. The ideal candidate will be responsible for tracking sales performance, monitoring shipments, and identifying delays in order fulfillment.
• This role requires proactive engagement with Area Business Managers (ABMs) and Regional Business Managers (RBMs) to ensure the smooth movement of goods and timely sales execution.

Key Responsibilities
Sales & Shipment Monitoring:

• Track daily and weekly shipment progress, ensuring alignment with sales targets.
• Proactively follow up with ABMs & RBMs to resolve shipment delays.
• Analyze sales trends, operational bottlenecks, and shipment inefficiencies.
• Identify slow-moving inventory and collaborate with sales teams to drive sales strategies.

Reporting & Data Analysis:
Generate and present daily, weekly, and monthly reports on:

• Number of shipments made vs. targets.
• Sales performance across regions.
• Challenges affecting shipment execution.
• Delays and actions taken to resolve them.
• Provide data-driven insights on sales growth opportunities and operational inefficiencies.

Coordination & Process Improvement:

• Collaborate with supply chain, warehouse, and logistics teams to eliminate bottlenecks.
• Ensure that shipments and deliveries are executed without unnecessary delays.
• Develop and implement process improvements to enhance sales operations.
• Ensure smooth coordination between sales, logistics, and warehouse teams.

Key Requirements

• Bachelor’s Degree in Business Administration, Supply Chain, or a related field.
• Minimum of 4 years’ experience in sales operations, logistics, or business analysis (FMCG/E-commerce preferred).
• Strong analytical & reporting skills (Excel, Power BI, or other reporting tools).
• Hands-on experience with sales tracking, data analytics, and process monitoring.
• Excellent communication and follow-up skills to ensure timely resolution of shipment delays.
• Highly detail-oriented and proactive in problem-solving.

Application Closing Date
28th March, 2025.