Debt Recovery Officer (Entry-level) at Mwanga

Mwanga is a pioneertech-driven debt recovery and business support outsourcing company with a vision to be the leading extension to global teams in Africa. We started our pilot operations in 2018 with a small agile team and have scaled impressively since then in results and team becoming trusted by key players for recoveries in Nigeria.We offer business support to businesses with the aim of helping them scale using ethical and innovative technology strategies. We are trusted by Africa’s leading lenders to recover their outstanding debts and to scale our impact.We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis.

We are recruiting to fill the position below:

Job Title: Debt Recovery Officer (Entry-Level)

Location: Maryland, Lagos
Employment Type: Full-time

Responsibilities

• Recover overdue loans by contacting customers.
• Follow up on payment commitments and maintain accurate records.
• Advise on payment options and negotiate plans.

Requirements

• Min qualification of HND/B.Sc. (Must be done with NYSC)
• 0–1 year of customer support experience (is an added advantage).
• Strong communication, negotiation, and teamwork skills.
• Good command of English.
• Proactive, teachable, and detail-oriented.
• Close proximity to Maryland is a must.

Salary
N70,000 Monthly.

Application Closing Date
31st March, 2025.