Senior Ticketing & Reservations Officer at a Reputable Travel and Tours Firm - Amy Consulting

Amy Consulting - Our client, a reputable travel and tours firm, is recruiting to fill the position below:

Job Title: Senior Ticketing & Reservations Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The ideal candidate must have a strong knowledge of global distribution systems such as Amadeus and Galileo and be able to handle ticket issuance, reissuance, and modifications efficiently.

Responsibilities

• Handle flight ticket bookings, issuance, reissuance, cancellations, and refunds
• Provide accurate fare quotations and assist clients in selecting the best travel options
• Use Amadeus and Galileo GDS to manage ticketing and reservations
• Advise clients on flight schedules, travel routes, and pricing options
• Ensure compliance with airline regulations and company policies
• Manage and resolve any ticketing or reservation-related issues

Requirements

• Minimum of six years of experience in ticketing and reservations
• Proficiency in Amadeus and Galileo GDS
• Strong knowledge of fare calculations and airline policies
• Excellent customer service and communication skills
• Ability to work efficiently in a fast-paced environment
• Must reside within close proximity to Ikoyi.

Benefits

• Competitive salary package above N300,000, including transportation allowance
• Leave allowance
• HMO coverage, including dependents.

Application Closing Date
25th March, 2025.