Hotel Night Manager at Bolton White Group

Bolton White Group is a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home’ experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Hotel Night Manager

Location:  Abuja (FCT)
Employment Type: Full-time

Job Description

• A Hotel Night Manager oversees hotel operations during nighttime hours, ensuring smooth functioning and guest satisfaction. 

Responsibilities

• Guest Services: Handling check-ins, check-outs, guest requests, and complaints.
• Security & Safety: Ensuring the safety of guests and staff, monitoring security procedures, and handling emergencies.
• Operations Management: Supervising night staff, coordinating housekeeping, and addressing maintenance issues.
• Financial Duties: Managing night audits, processing financial transactions, and reconciling accounts.
• Compliance: Ensuring adherence to hotel policies, health and safety regulations, and industry standards.

Requirements

• Bachelor's degree or diploma in Hospitality Management, Business Administration, or a related field (preferred).
• Previous experience in hotel management, front office, or night audit roles (typically 2-5 years).
• Experience in customer service, conflict resolution, and financial reconciliation.

Application Closing Date
15th April, 2025.