Hotel Cashier at Bolton White Group

Bolton White Group - We are a group of hospitality brands providing exceptional services across all our business units. Our team is dedicated to providing a wide range of clients with world-class services. Bolton White Group is well regarded for its focus on international best practices in all aspects of its business.

Bolton White Group is an independent entrepreneurial-driven institution offering a complete range of hospitality services with a focus on providing a ‘home away from home experience to our clients. By choosing to join Bolton White Group you have assumed your share of the responsibility for maintaining the high principles and standards to which we are dedicated.

We are recruiting to fill the position below:

Job Title: Hotel Cashier

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• A Hotel Cashier is responsible for handling financial transactions at the hotel’s front desk, restaurant, or other service areas. 
• They ensure accurate billing, process payments, and provide excellent customer service while maintaining financial records.

Key Responsibilities
Guest Transactions & Payments:

• Process check-in and check-out payments, room charges, and other guest expenses.
• Handle cash, credit/debit cards, and digital transactions securely and accurately.
• Issue receipts, refunds, or adjustments as necessary.

Billing & Financial Reconciliation:

• Prepare and verify guest invoices and folios.
• Balance cash drawers and reconcile daily transactions.
• Assist with night audits and financial reporting.

Customer Service & Support:

• Address guest inquiries regarding billing, charges, and hotel services.
• Handle guest complaints professionally and escalate issues when necessary.
• Provide information about promotions, discounts, and special offers.

Compliance & Security:

• Ensure adherence to hotel policies and financial regulations.
• Maintain the confidentiality of guest and financial information.
• Report discrepancies or suspicious activities to management.

Requirements

• High school diploma or equivalent (a degree in hospitality or accounting is a plus).
• Experience in cash handling, hotel front desk, or accounting (preferred).
• Strong numerical skills, accuracy, and attention to detail.
• Proficiency in hotel management software (e.g., Opera, Fidelio, PMS).
• Excellent customer service and communication skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong problem-solving skills and the ability to work under pressure.

Application Closing Date
15th April, 2025.